PEOPLE ARE ALWAYS GOOD

I was watching CNBC — the financial station — and it suddenly hit me: Everybody’s always hearing, ‘This is what your mortgage is going to be; this is what your car payment’s going to be,’” he told the Burlington Free Press. “People want to get away from that.” As an antidote to rigid financial conditions,…

BEYOND CUSTOMER SERVICE

The term customer service is to be re-learnt today. Now a day it is not only connected with after sales service. But, customer service, like product quality, has become a basic, expected deliverable. Without it, you fail. With it, you are only at parity. Customer service is nothing more than basic business hygiene—the “running blood…