We usually says to people, ‘talk to me later’. Even, we hardly look up to them (eye contact) and communicate as we are occupying in technology. I found people are busier in electronic gadgets and missing charm of meeting live people. Most of the time we give importance to technology, instead of live people. Isn’t it? Listen people completely. Do not cut their thoughts before they actually finished. (People do cut the thoughts of the people as if they know it). To listen closely and reply well is the highest perfection .Listen intently till the people are exhausted.
Life is “now “or never. Do it now have impact in the life. Leaders always respect the power of ‘now’ and listen them. This moment is the truth of the life. This truth is very well understood by leader, that’s why leader listen his executives, managers and team members.
Once we listen our people we have the following advantages.
1/ People down the line believe that they have a person to share their emotions.
2/ as a leader we come to know the actual status of the situation.
3/ indirectly, leader give the confidence to the people and power to communicate.
4/ People down the line feel that they have a shoulder to cry or spine support to stand tall.
5/ Leader offer solutions or decisions to the matter.
“The most important thing in communication is to hear what isn’t being said. “
Peter F. Drucker