Cross Culture Management

When Ben Baars, CEO of the Netherlands-headquartered Windmill Hotel Group, told me of the decision to enter different cities of India for luxury, premium and comfort brand hotels, I asked him what his specialty was. “Cross culture,” he explained, “That’s our philosophy introducing European touch in terms of design, service and atmosphere into India, just…

Adult Learning: An Overview

Adult learning is frequently spoken of by adult educators as if it were a discretely separate domain, having little connection to learning in childhood or adolescence. This chapter will examine critically this claim by exploring four major research areas (self-directed learning, critical reflection, experiential learning and learning to learn) each of which have been proposed…

Authentic Leadership

In organizations, our success as leaders is measured by the degree to which we’ve mastered the external environment and delivered results in the form of revenues, profits, new product breakthroughs, cost savings, or market share increases. After 20 years of wrestling with this question, I’ve come to this simple yet profound realization. Leadership is not…