Welcoming New Employees

Employee orientations are an opportunity for the company to make a good and lasting impression on new employees. A professional and employee-oriented company has a lot to offer employees, but if employees are unaware of these benefits, the company may as well not have them. Excellent orientations include: An overview of the company This portion…

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Training Scorecard

When implementing a training scorecard it is important to track, collect, compile, analyze, and report six different types of training data collected over different time periods. These types of data are indicators, reaction, learning, application, business impact, and return-on-investment. Indicators. This is the traditional approach to reporting training data. Some examples of indicators are number…

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Emotional Intelligence (EI) in the Workplace

Background The term Emotional Intelligence first appeared in a series of academic articles authored by John D. Mayer and Peter Salovey (1990, 1993). These publications generated little attention. Two years later, the term emotional intelligence entered the mainstream with Daniel Goleman’s 1995 best-seller Emotional Intelligence: Why It Can Matter More Than IQ and subsequent articles…

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Employee Retention

As the economy heats up and there is demand for candidates with requisite skills and knowledge, a number of employees have started to look outside their company for growth. As the CEO’s feel the pressure from managers who use this excuse at every management meeting for their poor performance, the cry goes out “Stop the…

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