Emotional Intelligence (EI) in the Workplace

Background The term Emotional Intelligence first appeared in a series of academic articles authored by John D. Mayer and Peter Salovey (1990, 1993). These publications generated little attention. Two years later, the term emotional intelligence entered the mainstream with Daniel Goleman’s 1995 best-seller Emotional Intelligence: Why It Can Matter More Than IQ and subsequent articles…

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Enhancing Organizational Consciousness to Retain and Develop Knowledge Workers

Attrition is the biggest issue that most companies face today. While it may mean faster employee-development, it also implies extra energy and resources spent towards retraining and re-deployment by organizations. This reality seems more frightening for organizations that employ knowledge workers, who rely on expertise and insights gained from their jobs. Emerging from the Information…

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