Types of listening

Here are six types of listening, starting with basic discrimination of sounds and ending in deep communication. Discriminative listening Discriminative listening is the most basic type of listening, whereby the difference between difference sounds is identified. If you cannot hear differences, then you cannot make sense of the meaning that is expressed by such differences.…

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Training Scorecard

When implementing a training scorecard it is important to track, collect, compile, analyze, and report six different types of training data collected over different time periods. These types of data are indicators, reaction, learning, application, business impact, and return-on-investment. Indicators. This is the traditional approach to reporting training data. Some examples of indicators are number…

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MANAGEMENT SKILLS IN HUMAN RESOURCE DEVELOPMENT

Managers look at the skills or competencies they need to successfully achieve their goals. Robert Katz has identified three essential management skills: technical, human, and conceptual. Technical Skills: Technical skills encompass the ability to apply specialized knowledge or expertise. When you think of the skills held by professionals such as civil or oral surgeons, you…

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Training For ROI

The American Society for Training and Development (ASTD), a professional association of 70,000 corporate-learning specialists around the world, provides new ammunition for anyone who needs to make the case for employee training programs in their study “Profiting from Learning: Do Firms’ Investments in Education and Training Pay Off?” They suggest that companies should view employee…

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Learning Trends

Business is booming, but budgets are bust: According to the Confederation of British Industry (CBI), British business is increasingly optimistic about future prospects. Recent CBI research also found that training is the most significant area for increased future investment, with a greater number of companies intending to invest in training over the coming year (19%)…

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