BUILDING NEW RECORDS

Michel Phelps has broken his own world record in butterfly swimming competition in Rome. He had honoured one more world record on his name. Early, he had cleared 200 meters in 1.51 seconds, this time he had cleared 200 meters in 1.50 seconds in normal swimming suits. Now a day, Polymer suits are available, which…

TIME IS BEYOND TALENT

World champion’s winning streak ends after six years. Yelena Isinbayeva, was stunned in the pole vault, losing for the first time in six years at London Grand Prix on Friday, 24th July, 2009. She enters in the competition at 4-68 meters, but cleared it only on the third attempt. The Russian player failed for three…

BEYOND CUSTOMER SERVICE

The term customer service is to be re-learnt today. Now a day it is not only connected with after sales service. But, customer service, like product quality, has become a basic, expected deliverable. Without it, you fail. With it, you are only at parity. Customer service is nothing more than basic business hygiene—the “running blood…